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The UX of Banking

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UX OF BANKING

Opening 12 bank accounts Opening 12 bank accounts

Opening 12 bank accounts

The challenger banks were significantly quicker (in days) and required less effort (in clicks) to get an active account.

UX of Banking
• 15 minute read

UX OF BANKING

Making my first payment Making my first payment

Making my first payment

With a few exceptions, there wasnt a huge variance in the amount of effort, or time taken to send a payment from any of the banks.

UX of Banking
• 14 minute read

UX OF BANKING

Freezing my card Freezing my card

Freezing my card

Whilst the challenger banks have made this feature more accessible, they had a poor overall experience. Barclays was considerably better.

UX of Banking
• 11 minute read

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Random from the archive

TWITTER

How Elon's Twitter could look How Elon's Twitter could look

How Elon's Twitter could look

How might thoughtful UX help promote transparency and freedom of speech on Twitter?

Social Media
• 5 minute read

COINBASE

Buying Bitcoin on Coinbase Buying Bitcoin on Coinbase

Buying Bitcoin on Coinbase

Coinbase want to make buying cryptocurrency feel safer and simpler, in the hope that it entices new investors.

Crypto
• 6 minute read

ASANA

Signing up to Asana Signing up to Asana

Signing up to Asana

Asana is a tool designed to boost efficiency, but here are a few UX tricks that could supercharge it.

Productivity
• 5 minute read

TIKTOK

How TikTok works How TikTok works

How TikTok works

What’s the experience of creating your first TikTok like? What have they done really well, and what could be better?

Social
• 7 minute read

UX OF PAYMENTS

Building a store Building a store

Building a store

Verifone are so far behind with their software—compared to iZettle, SumUp, Square and Shopify—that I doubt they’ll ever catch up.

UX of Payments
• 11 minute read

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